Returns & Exchange Policy


If for whatever reason you are not happy with your purchase from LD Keyfinder please feel free to return your item(s) for a refund within 7 days with a copy of your receipt enclosed. The items must be unused and in their original packaging with any FREE gifts the purchaser received also included.

The purchaser is responsible for any return shipping charges (including any duty, taxes or handling fees charged to LD Keyfinder on the return items)

A refund (minus any return shipping charges) will be issued back to the original form of payment when the return items are delivered to LD Keyfinder, inspected and found to be in new, unused condition.

LD Keyfinder guarantees their workmanship on each piece of handmade jewellery for a period of 60 days. If during this time frame, there is found to be a defect in workmanship please return the item(s) with a copy of the receipt attached and it will be exchanged for another in stock item that is an exact replacement or similar (as the handmade items will vary slightly). The purchaser is responsible for all return shipping charges and LD Keyfinder will cover shipping costs for the replacement LD Keyfinder.

Please contact us at for further information about returning or exchanging your item.