Frequently Asked Questions

Question: Once my order is placed, when can I expect it to arrive?
Answer: Once your payment has cleared you can expect your order to ship within 2 days. See shipping information for your specific location here.   

Question: The LD Keyfinders are all so beautiful but I am worried about it breaking. How strong is it?
Answer: Each LD Keyfinder is handcrafted using a special wire that can hold up to 90 lbs so it is very strong and should not break under normal use.
If, however, it does break please e-mail us at info@ldkeyfinder.com and we will make arrangements to have it repaired or replaced for a period of 60 days from date of purchase.
Please click here for proper care of your LD Keyfinder
 
Question: How long is each LD Keyfinder?
Answer: Each LD Keyfinder is approximately 8 inches in length but will range slightly in length based on which beads are used. Our LD Keyfinder MINI is approximately 6 inches in length.    

Question: Where do you get the beads that you use to make the LD Keyfinder?

Answer: We carefully source our beads from all over the world, including India, Indonesia, Africa, Canada and Japan, to bring you something truly special and unique. When using natural gemstones and pearls, please note that slight variations from bead to bead are natural and add to the beauty and authenticity of each piece. While we do our best to showcase the true colors and details in the photos on our website, there may be subtle differences in appearance due to the unique characteristics of the stones, as well as variations in screen displays. In addition, our silver end beads may differ slightly due to availability.

Question: What does the LD stand for in the LD Keyfinder name           
Answer: The LD is short for my first name, Lisa Dawn